Privacy policy

Grace Pharmaceutical Pty Ltd is committed to protecting your privacy. This document outlines how we collect, handle, and use your personal information in accordance with the Privacy Act 1988.

Information We Collect & How We Use It

  • Account & Order Management: We collect necessary personal information, such as your email address, physical shipping address, and contact details, to process orders, facilitate delivery, and manage your user account.

  • Communications & Marketing: We may use your information to share product updates, promotional material, events, or articles of interest. You can opt out of marketing communications at any time by contacting us at sales@bluejacar.com.au.

  • Business Improvement: Internally, we utilize user data to refine our product offerings, troubleshoot operational issues, and enhance the overall client experience.

Website Analytics & Cookies

When you visit www.bluejacar.com.au, our servers and third-party partners (such as Google) automatically log standard browser data for statistical purposes. This includes:

  • IP address and user server address

  • Pages viewed, products browsed, and documents downloaded

  • Referring websites, time spent on site, and browser type

  • Date and time of your visit

This data is strictly anonymous and used to analyze browsing behavior, improve our website functionality, and ensure relevant marketing. We do not attempt to identify individual users through server logs unless required by law enforcement under a formal warrant.

We also utilize cookies to collect anonymous usage data and optimize targeted advertising. If you choose to disable cookies in your browser settings, please note that you may experience a loss of certain site functionalities.

Data Security & Accuracy

We do not sell, trade, rent, or disclose your personal information to third parties. Access to client data is strictly limited to authorized Grace Pharmaceutical personnel using secure credentials, and all internal access is logged to track and prevent unauthorized modifications.

Registered customers can review, update, or correct their personal profile, saved addresses, and past order history at any time by logging into their account.

Anonymity

Because fulfilling and delivering orders requires a physical shipping address and proof of delivery, complete anonymity cannot be assured when purchasing physical goods through our website.

Data Removal

If you wish to have your personal profile and data entirely removed from our database, please send a deletion request to info@bluejacar.com.au, including your username and account details for verification.

Consent

By using www.bluejacar.com.au, you signify your consent to the terms outlined in this Privacy Policy.